Privacy policy for crelivoarion.com
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Introduction and overview
We are committed to safeguarding your personal information in accordance with Australian privacy laws. This policy explains our data collection, usage, and protection practices.
By using our website or services, you agree to the collection and use of your information as described in this policy.
Information we collect
We collect personal and usage data to provide services, respond to enquiries, and improve user experience.
Information you provide directly
- • Contact details, such as your name, phone number, and email address.
- • Details submitted via enquiry forms, feedback, or support requests.
- • Documents or information shared during consultations.
- • Communications sent to our support team.
- • Preferences or settings you choose on our website.
Information collected automatically
- • IP address and browser type upon site visit.
- • Device information and operating system details.
- • Pages accessed and navigation paths taken.
- • Usage patterns, including time on site.
- • Cookie data for analytics and preferences.
How we use your information
Your data is used to deliver services, process enquiries, enhance site performance, and ensure regulatory compliance.
- • Responding to your requests and enquiries.
- • Providing and improving our services.
- • Communicating important updates.
- • Ensuring security and fraud prevention.
- • Complying with legal obligations.
- • Analysing site usage for performance improvements.
- • Customising your experience on our website.
Our commitment: We take all reasonable measures to protect your privacy and keep your information secure.
Data sharing and disclosure
Your information is not sold or disclosed to third parties except as required by law or to service providers under strict confidentiality.
Service providers
We may use third-party providers for technical, analytical, or administrative support. These partners are bound by confidentiality agreements.
Legal obligations
We may disclose data if required by law, regulation, or court order.
Anonymous statistics
Aggregated, non-personally identifiable data may be used for analytics and reporting.
Your privacy rights
You have rights regarding your personal information, including access, correction, deletion, and objection.
- • Request access to your data at any time.
- • Request correction of inaccurate information.
- • Request deletion of your personal data.
- • Obtain copies of your information for portability.
- • Object to certain processing activities.
- • Request restriction on data processing in specific circumstances.
To exercise your privacy rights or for questions, contact us using the details provided below.
How we protect your data
We use technical and organisational safeguards to prevent unauthorised access, loss, or misuse of your information.
Technical security measures
- • Encryption of sensitive data in transit and at rest.
- • Firewalls and access controls on our systems.
- • Regular security audits and vulnerability assessments.
- • Ongoing staff training in data protection.
Organisational security measures
- • Confidentiality agreements with all staff.
- • Restricted access to personal data on a need-to-know basis.
- • Policies and procedures for incident response.
- • Periodic reviews of data handling processes.
Data retention and deletion
We retain personal information only as long as necessary to fulfil service purposes or meet legal obligations.
- • Account details held for the duration of your relationship.
- • Consultation records maintained for compliance.
- • Correspondence retained for service quality.
- • Financial records stored as required by law.
- • Marketing preferences retained for relevant communications.
You may request deletion or correction of your data at any time.
International data transfers
If data is transferred outside Australia, we ensure adequate safeguards and compliance with relevant regulations.
- • Transfers only to countries with similar privacy standards.
- • Use of contractual protections for third-party partners.
- • Data minimisation in all transfers.
- • Ongoing monitoring of compliance.
Cookies and tracking technologies
We use cookies to enhance your experience, analyse site performance, and remember preferences. See our Cookie Policy for details.
Types of cookies used
- • Necessary for basic site operation and security.
- • Help improve site speed and usability.
- • Store your preferences and settings.
- • Enable enhanced features and user experience.
You can manage cookie preferences in your browser settings.
Changes to this policy
We may update this policy to reflect changes in law or our practices. Updates will be posted here.
- • Notification via website banner.
- • Email update if you are a registered user.
- • Effective date posted at the top of this page.
- • Previous versions archived for reference.
Review this page regularly for updates.
Contact for privacy enquiries
For privacy-related questions, contact our team using the details below.
crelivoarion
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61 2 9656 1167
Email: content@crelivoarion.com
Policy last updated September 15, 2025.
Policy effective from September 15, 2025.